Delivery/Return Policy

Delivery Policy

Delivery usually takes 3-5 working days from date of posting, but may take longer if circumstances beyond our control disrupt postal services. If an item is out of stock for any reason, delivery will be 2-3 weeks.

Delivery Overseas

If ordering goods from Angels hair and beauty for delivery overseas you may be subject to additional charges: namely import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

Additionally, please note that when ordering from Angels Hair and Beauty, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Returns Policy

If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a refund for the price you paid for the item. Please note we can only accept the return of opened items if they are faulty.

We are unable to exchange items that are not damaged, defective or incorrect. In the event of Angels Hair and Beauty sending you a replacement for a damaged, defective or wrong item, you must return the item to us within 7 days. 

We reserve the right to charge the price of the replacement item to the payment card used for the original order if you do not return the original item to us within 7 days of the date on which Angels Hair and Beauty confirms we will issue a replacement.

This returns policy does not affect your statutory rights.

Our returns procedure

1.) Packing the item

Wrap the item securely and include the invoice. Usually the packaging in which the item was sent can be used for its return.

2.) Replacement or refund

We will ask you if you would like us to replace the item (provided it is still available) or refund your card.

Returning an Unwanted item

At Angels Hair and Beauty we want you to be happy every time you shop with us. Occasionally though, we know you may want to return items. If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 28 days of the date you received the item.

But please note that because of the nature of the weddings industry we will not accept returns or offer refunds on the day of the wedding nor any day following.

Please follow our returns procedure as explained above.